Reference Desk Questions · Answers

Questions & answers.

Everything worth asking before you file your first receipt.


Does Receipt Folder require an account? +

No. There's no sign-up, no email, no password. Open the app and start using it. If you want your receipts to sync between your iPhone, iPad, and Mac, the app uses your existing iCloud account — the same one your devices are already signed into — with no extra registration.

Where is my data stored? +

On your device. Receipts and photos live in a SwiftData database local to your iPhone. If you've enabled iCloud, the app syncs through your private CloudKit database — meaning only your own Apple ID can read it. We don't run any servers, don't collect analytics, and don't contract with third parties.

How does the scan work? +

Apple's Vision framework runs on-device text recognition on the receipt photo. The app looks for a store name, a date, and a total, then matches the store against a bundled database of 106 return policies. The photo and its extracted text never leave your phone.

What if the scan gets something wrong? +

The review step after scanning is fully editable. If the date is off by a year or the total was read as $1,234.56 instead of $12.34, you can correct any field before saving. If no store policy matches, you can set the return-window length manually.

Can I use it without taking a photo? +

Yes. Every add flow has an "Enter by hand" option. Useful for digital receipts, gift receipts, or when you just want to log a purchase without the camera.

What retailers are supported? +

106 major retailers ship with the app — Amazon, Best Buy, Target, Costco, Nordstrom, Apple, IKEA, and more. Each includes return-window length, category exceptions (electronics vs. clothing), and a "what to bring" checklist. You can also add your own custom policy for any local or niche retailer.

When do I get notifications? +

For return windows: 14 days, 7 days, 72 hours, 24 hours, and the morning of your deadline. For warranties: 90, 30, and 7 days before expiry. You can set the time of day in Settings, and toggle either category off entirely.

Does it work offline? +

Completely. The only thing the app ever sends over the network is CloudKit sync, which is optional. Scanning, email parsing, reminders, search, widgets — all of it runs offline, on iPhone, iPad, and Mac.

Is there a subscription? +

No. The app is a one-time free download. No tiers, no in-app purchases, no trials.

How do widgets work? +

Two widgets ship with the app: a small Home Screen widget listing your most urgent items, and a Lock Screen widget showing the single next-expiring deadline. Both are interactive — tap an item right on the lock screen to mark it returned without opening the app (iOS 17+). They refresh when you add, archive, or return an item, and every six hours otherwise via BGAppRefreshTask.

Can I export my data? +

Yes. Settings → Export data lets you save everything as CSV (for spreadsheets) or JSON (full fidelity). Useful for tax time, expense reports, or just a backup.

What happens to Live Activities? +

When an item is within 3 days of its return deadline, Receipt Folder can show a countdown on your Lock Screen and Dynamic Island. It ends automatically when the item is returned, archived, or the deadline passes. Live Activities never leave your device.

Is Siri supported? +

Three shortcuts ship by default: "Show expiring items," "Add a receipt," and "Check return window for [product name]." All run through App Intents so they work from the Lock Screen, Spotlight, and the Shortcuts app.

Is there a Mac version? +

Yes — and it's a native SwiftUI Mac app, not a Catalyst port. You get a proper sidebar, menu-bar commands (⌘N new receipt, ⌘F find, ⌘E export), Finder drag-and-drop for receipt images, and window state that restores on launch. Requires macOS 14 Sonoma or later. Your receipts sync with your iPhone and iPad through your own iCloud — no extra setup.

What's iOS-only: the camera scanner (no camera on Mac), Live Activities, Siri shortcuts, widgets, and the share extension. Everything else works identically.

Can I import email receipts? +

Yes. From Mail, tap the share button on a receipt email and choose Receipt Folder. The app parses the sender, product, date, and total on-device — no inbox credentials or email contents ever leave your phone. Amazon, Apple, and Best Buy are the first three retailer parsers; more are on the way.

On iPhones running iOS 26 with Apple Intelligence enabled, any retailer we don't yet template falls back to Apple's on-device language model — which extracts the same fields directly from the email text. Still on-device, still no network round-trip. Anything either parser isn't sure about is left blank for you to fill in before saving.

What is proof-of-return? +

When you mark an item returned, the app offers to capture a photo of the return-counter receipt and a short note — think "Refunded to original card, ref #4412". Together with the timestamp, that's your paper trail if the retailer later disputes the refund. Optional, but strongly encouraged. The photo is stored locally and synced only via your own iCloud.

Can I share receipts with my family? +

Yes. In Settings → Family sharing, create a "household" and invite someone through the standard iOS share sheet. They get access only to the specific receipts you toggle Share with household on — nothing else.

Shared items appear in a dedicated "Household" section in both of your vaults, complete with receipt photos. Changes — marking returned, edits, un-sharing — mirror across devices within seconds via CloudKit push. You can end sharing at any time and no data is deleted from your side. The entire flow runs over Apple's CloudKit infrastructure; we never see it.

I found a bug. Where do I report it? +

Head to the contact page or email honorius@neogy.dev. Include your iPhone model and iOS version if possible. Bug reports are read by a human, not a support bot.